SMART CHAT

YOUR SITE SELLS AND BOOKS BY ITSELF

THE LEAD ARRIVES ON YOUR PHONE

Smart Chat talks to the people already on your website.
It answers what they ask, sells what you sell and books the appointment, on its own, for any kind of business.
Someone asks on your website and Smart Chat answers.
The lead reaches you, and you reply from your phone.

WHAT IT DOES

On a website built by Instinctor, it also takes orders and payments in the chat, and speaks your visitors' language.
A site built by Instinctor is $99, one-time.
Ask the chat in the corner.
Smart Chat: $19.90 a month, flat. No per-answer fees.
Installation is free on a three-month plan.
  • FOR YOUR VISITORS
    • Answers questions, any hourIt replies from what you have told it about your business, while you work or sleep.
    • Books the appointmentThey see your services and open times and pick a slot. You get the booking.
    • Follows your opening hoursIt only offers times you actually work.
    • Lists your services and pricesIt knows what you sell and what it costs, and says so.
    • Asks for their phone numberBefore they leave, it gets the number, so no visitor disappears.
    • Moves the conversation to textA visitor who has to go can carry on by text message from their phone.
    • Voice typing and read-aloudVisitors can speak their question instead of typing, and hear the answer read aloud.
    • Takes files and screenshotsA customer can send a photo of the problem or a document. You switch it on.
    • Shows when someone is typingBoth sides see the dots, so nobody wonders if anyone is there.
    • Keeps the conversationCome back later and the earlier messages are still there.
    • Works on phonesThe chat fits a phone screen, which is where most of your visitors are.
  • FOR YOU, ON YOUR PHONE
    • The lead comes to your phoneWhen someone leaves their number, you get it by text straight away.
    • Reply from your own phoneAnswer by text; your reply appears in their chat or on their phone.
    • Step in any timeTake over a conversation from the chat and answer yourself.
    • One inbox for every chatRead, reply, close and keep notes on each visitor.
    • Add your teamGive staff their own access to answer chats.
    • See what happensHow many people saw the chat, opened it and wrote.
    • Instant alerts on your phoneNew chats and leads appear on your phone the moment they arrive, even with the panel closed.
  • SET UP IN MINUTES
    • One line of codePaste it once. WordPress, Wix, Squarespace, Shopify or any site.
    • Your words, your coloursSet the greeting, the name, the picture, the colours and the side of the screen.
    • Locked to your websiteThe chat runs only on your address, so nobody can copy it onto theirs.
    • Daily limit against abuseA cap per conversation stops anyone running up your bill.
    • Consent built inA short terms and privacy line shows wherever a visitor leaves their details.
  • ON A WEBSITE BUILT BY INSTINCTOR
    • Orders and payments in the chatVisitors add to the cart and pay without leaving the conversation.
    • Speaks your visitors' languageThe chat follows your site's languages, so each visitor reads it in their own.
Need the chat to do more for your business?
We set it up by hand to know your site, your prices and your way of working.
Ask the chat in the corner.

ONE LINE OF CODE

One script tag goes on the site you already have, the way you would paste a Google Maps widget. It runs on plain HTML, on WordPress with no plugin, on Wix, Squarespace, Shopify, and anything else that accepts a script tag. Send us the address and we set it up from your existing pages.
<script src="https://instinctor.com/embed/chat/v1.js"
  data-instinctor-key="ic_site_8f3b21c7d9e4a06b" async></script>
Tell us your website address and we issue the key for that address. It works on that site and nowhere else. We will add the tag for you if you would rather not touch the code.

$19.90 A MONTH

Flat, and every conversation is included however many there are. Installation is free on a three-month plan. Card details are entered on Stripe, never on this page. Cancel any month.
Intercom charges $39 a month per seat plus 99 cents per answer. Smart Chat is $19.90 a month whatever the number of conversations. See what each one costs, side by side. And against Tidio, LiveChat, Crisp or Tawk.to. Fifteen tools in one table.

TRY IT ON THIS PAGE

On a computer you can talk to it in the corner, right now. On a phone this page asks for your number instead; on your own site your visitor gets the whole chat and books from it.
Instinctor
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