SMART CHAT AND TIDIO
NOBODY COUNTS YOUR CHATS
Tidio prices a conversation the moment one of your own people answers it.
Smart Chat is $19.90 a month, flat, and it books and sells on its own.
Smart Chat is $19.90 a month, flat, and it books and sells on its own.
WHAT EACH COSTS
| Smart Chat | Tidio |
|---|---|
| What you pay | |
| $19.90 a month, flat. | Free $0, Starter $29 a month, Growth from $59, Plus from $300 with usage on top. |
| Conversations included | |
| All of them. There is no counter. | 50 on Free, 100 on Starter, from 250 on Growth. Past the cap you move up a plan. |
| What counts as one | |
| Nothing is counted. | Any chat, ticket, email or social message one of your own people answers. |
| Answering on its own | |
| Included in the same price. | Lyro is bought separately. 50 AI conversations cost from $39 a month. |
| Getting it running | |
| One script tag on the site you already have. We will add it for you. | A workspace, a plan, and each feature chosen as its own add-on. |
| Whose name is on the widget | |
| Yours. | Tidio stays on it through Free and Starter. Taking it off is $20 a month on Growth. |
Tidio figures read from tidio.com/pricing on 18 October 2026, on monthly billing. Their prices are theirs to change; check them before you decide. The same comparison against Intercom.
ONE LINE OF CODE
Smart Chat goes on the site you already have: one script tag, the way you would paste a Google Maps widget. It runs on plain HTML, on WordPress with no plugin, on Wix, Squarespace and Shopify. The key we issue works on your address and nowhere else, and installation is on us on a three-month plan. What Smart Chat does on your site.
TRY IT HERE
The chat in the corner is the one you would be buying. On a computer you can ask it anything; on a phone this page asks for your number, while on your own site your visitor gets the whole chat and books from it.
Ask anything
