SMART CHAT AND LIVECHAT
EVERY SEAT COSTS AGAIN
LiveChat, now sold as Text, charges for every person who logs in, and meters the answering on top.
Smart Chat is $19.90 a month, flat, and it books and sells on its own.
Smart Chat is $19.90 a month, flat, and it books and sells on its own.
WHAT EACH COSTS
| Smart Chat | LiveChat |
|---|---|
| What you pay | |
| $19.90 a month, flat. | Essential $25 per user a month, Growth $99 per user, Enterprise on request. |
| Adding a person | |
| The price does not move. | Every extra user is billed again at the same rate. |
| Answering on its own | |
| Included in the same price. | Metered. Essential includes 10 AI resolutions a month, Growth 200. Another 50 cost $49.50. |
| Booking a time | |
| The visitor picks a slot against your calendar and gets the confirmation. | Not listed on their pricing page. |
| When a lead arrives | |
| We text you. | Not listed on their pricing page. |
| Getting it running | |
| One script tag on the site you already have. We will add it for you. | A workspace, a paid seat for each person, and the plan chosen per feature. |
LiveChat figures read from livechat.com/pricing on 18 October 2026, on monthly billing. Their prices are theirs to change; check them before you decide. What Smart Chat is, every tool side by side.
ONE LINE OF CODE
Smart Chat goes on the site you already have: one script tag, the way you would paste a Google Maps widget. It runs on plain HTML, on WordPress with no plugin, on Wix, Squarespace and Shopify, and on anything else that accepts a script tag. Send us the address and we set it up from your existing pages.
TRY IT HERE
The chat in the corner is the one you would be buying. On a computer you can ask it anything; on a phone this page asks for your number, while on your own site it books the appointment there and then.
Ask anything
