Crisp charges a flat rate per workspace, then the answering runs on credits you top up. Smart Chat is $19.90 a month, flat, and it books and sells on its own.
WHAT EACH COSTS
Smart Chat
Crisp
What you pay
$19.90 a month, flat.
Free, Mini $45 a month, Essentials $95, Plus $295, each per workspace.
Answering on its own
Included in the same price.
Runs on AI credits: $5 included on Mini, $25 on Essentials, $75 on Plus.
How many people
Not counted.
2 seats on Free, 4 on Mini, 10 on Essentials, 20 and up on Plus.
Booking a time
The visitor picks a slot against your calendar and gets the confirmation.
Not listed on their pricing page.
When a lead arrives
We text you.
Not listed on their pricing page.
Getting it running
One script tag on the site you already have. We will add it for you.
A workspace, a plan, and the credits topped up as they go.
Crisp figures read from crisp.chat/en/pricing on 18 October 2026. Their prices are theirs to change; check them before you decide. What Smart Chat is, every tool side by side.
ONE LINE OF CODE
Smart Chat goes on the site you already have: one script tag, the way you would paste a Google Maps widget. It runs on plain HTML, on WordPress with no plugin, on Wix, Squarespace and Shopify, and on anything else that accepts a script tag. Send us the address and we set it up from your existing pages.
TRY IT HERE
The chat in the corner is the one you would be buying. On a computer you can ask it anything; on a phone this page asks for your number, while on your own site it books the appointment there and then.